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- OBDPros LLC warrants that the products purchased from our website will perform in
substantial conformance to the applicable specifications in the OBDPro datasheet.
The warranty period is 3 years from the date of purchase of the product. OBDPros
sole obligation with respect to this warranty will be to either replace the product
or repair it at our discretion.
- 30 day return policy - OBDPros offers an unconditional 30 day return policy.
If you are not satisfied with the product you can return it for a full refund within
thirty days of the purchase (shipping charges are non refundable)
- Remedy - If under normal use the OBDPro products prove to have any defect and the Customer
notifies OBDPros of such defect within the warranty period, OBDPros LLC, at its option, will
either repair or replace the product without charge. The warranty does not apply if the Product
has been subjected to physical abuse, improper installation, or modification not authorized by
OBDPros LLC, or if the Product was used in a manner for which it was not intended. Products will be
accepted for repair or replacement upon written authorization and in accordance with instructions
of OBDPros LLC. Customer will obtain a Return Material Authorization ("RMA") number from OBDPros
Customer Support, fill out an RMA submission form, and enclose it with the product. Transportation
expenses associated with returning such Products to OBDPros will be borne by Customer.
OBDPros will pay the costs of return transportation of the repaired or replaced Products.
Please contact OBDPros support group via email at support@obdpros.com to obtain an RMA number.
- WARRANTY DISCLAIMER. THE WARRANTIES SET FORTH ABOVE ARE IN LIEU OF ALL OTHER WARRANTIES OF
ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES AS TO CONDITION,
DESCRIPTION, MERCHANTABILITY, NONINFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. OBDPros
AUTHORIZED DEALER'S OR CUSTOMER'S SOLE AND EXCLUSIVE REMEDY WILL BE OBDPros LLC's OBLIGATION
TO REPAIR OR REPLACE AS SET FORTH ABOVE. THIS WARRANTY DOES NOT COVER PRODUCTS THAT DO NOT
CONFORM TO SPECIFICATIONS BECAUSE OF ACCIDENT, ALTERATIONS, FAILURE TO FOLLOW INSTRUCTIONS,
USE OUTSIDE THE SCOPE OF ANY OTHER PROVIDED DOCUMENTATION (E.G., Datasheet, QUICK START GUIDE),
MISUSE, ABUSE, NEGLECT, FIRE, FLOOD OR ACTS OF GOD.
- LIMITATION OF LIABILITY: OBDPros LLC WILL IN NO EVENT BE LIABLE TO CUSTOMER OR TO ANY OTHER
ENTITY WHICH PURCHASES FROM OBDPros OR USES ANY PRODUCTS SUPPLIED UNDER THIS AGREEMENT FOR ANY
CLAIM FOR INDIRECT, SPECIAL, RELIANCE, INCIDENTAL OR CONSEQUENTIAL LOSSES, DAMAGES OR EXPENSES
ARISING OUT OF THIS AGREEMENT OR ANY OBLIGATION RESULTING THEREFROM FOR THE USE OR PERFORMANCE
OF THE PRODUCTS, WHETHER IN AN ACTION BASED ON BREACH OF WARRANTY (EXPRESS OR IMPLIED), BREACH
OF CONTRACT, DELAY NEGLIGENCE, STRICT TORT LIABILITY OR OTHERWISE. OBDPros LLC's ENTIRE LIABILITY
FOR ANY CLAIM ARISING FROM ANY CAUSE WHATSOEVER, WHETHER FOR PRODUCTS DELIVERED OR NOT DELIVERED,
INCLUDING BUT NOT LIMITED TO THE MANUFACTURE, SALE, DELIVERY, RESALE, REPAIR IN OR OUT OF
WARRANTY, USE OR INABILITY TO USE ANY PRODUCTS, EITHER SEPARATELY OR IN COMBINATION WITH ANY OTHER
GOODS OR EQUIPMENT, WILL IN NO EVENT EXCEED THE LOWER OF THE REPAIR OR REPLACEMENT COST OR
PURCHASE PRICE OF THE PRODUCT WHICH DIRECTLY GIVES RISE TO THE CLAIM. THIS CLAUSE WILL SURVIVE
THE FAILURE OF ANY EXCLUSIVE REMEDY AND THE EXPIRATION OF THESE WARRANTY TERMS.
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